Competing through Quality Movie Review 1994

Harvard Business School professor David Garvin demonstrates the value of strategic quality management; he analyzes his new customer-driven model as well as traditional models. Features six segments on two videocassettes.

Distribution

Government VideoSource, Inc., 461 Miller Dr., Elgin, IL 60123-7232, Phone: (847)931-1955

Available on VHS

Cast and Crew

Genres

Business, Management