Problem Solving & Conflict Resolution Movie Review 19??

Part of the Management Skills Series on health care management education. Uses realistic, health care-based examples to show how conflicts can be resolved and also how they can lead to new options. Discusses the different types of conflicts, including "I win-you lose," "lose-lose," and "win-win." Emphasizes turning all conflicts into win-win resolutions.

Distribution

AJN Video Library/Lippincott Williams & Wilkins, American Journal of Nursing, 345 Hudson St., 16th Fl., New York, NY 10014, Phone: (212)886-1200, Toll-free: 800-256-4045, Fax: (212)886-1276, Email: info@nursingcenter.com, URL: http://www.nursingcenter.com, Remarks: For purchase & rentals contact: AJN Video Library, c/o West Glen, 1430 Broadway, New York, NY 10018.

Available on VHS
Running time 28 minutes.

Cast and Crew

Genres

Nursing, Management