Professional Telephone Skills Movie Review 1990

Two part program outlines professional telephone skills, including using the phone as a service tool, soothing angry and abusive customers, and using voice mail, call waiting, and conference calls.

Distribution

Cambridge Educational, c/o Films Media Group, PO Box 2053, Princeton, NJ 08843-2053, Toll-free: 800-257-5126, Fax: (609)671-0266, Email: custserve@filmsmediagroup.com, URL: http://www.cambridgeol.com

Available on VHS
Running time 160 minutes.

Cast and Crew

Genres

Business