Tools for Quality Improvement: Idea Generation and Flow Diagrams Movie Review 1993

Outlines basic total quality management concepts including brainstorming and how to construct a flow diagram. Featuring consulting expert Steve Sarazen.

Distribution

American Management Association, 9 Galen St., PO Box 9119, Watertown, MA 02472, Phone: (617)926-4600, Toll-free: 800-225-3215, Fax: (617)923-1875, URL: http://www.amanet.org

Available on VHS
Running time 27 minutes.

Cast and Crew

Genres

Management, Business