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A training/refresher program for supervisors, based on "The Fifty-Minute Supervisor" by Elwood Chapman, featuring the six unforgivable mistakes to be avoided and ways to handle difficult employees. A leader's guide and workbook are included.
Excellence in Training Corp., 1303 Marsh Ln., Carrollton, TX 75006, Toll-free: 800-747-6569
Available on VHS
Running time 25 minutes.
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