Handling Complaints Movie Review 1989

This program dramatizes the emotional confrontations that can occur with customers of all kinds, from those too shy to speak up to those irate customers who demand action now.

Distribution

Encyclopedia Britannica, 331 N. LaSalle St., Chicago, IL 60610, Phone: (312)347-7159, Toll-free: 800-323-1229, Fax: (312)294-2104, URL: http://www.britannica.com

Available on VHS
Running time 12 minutes.

Cast and Crew

Genres

Human Relations, Personnel Management

Producer

National Educational Media Inc.