This is a fast-moving, useful series devoted to proper telephone procedures. It offers real-life scenes and gives suggestions for maintaining courtesy under pressure.
Videolearning Systems, Inc., 38 Discovery, Ste. 250, Irvine, CA 92618, Toll-free: 800-622-3610, Email: firstname.lastname@example.org, URL: http://www.videolrn.com
Available on VHS
Running time 25 minutes.
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