Dramatized scenes show workers and supervisors grappling with the problems of inadequate quality in a way that will give your key people a sobering view of the high cost of sloppy work.
Aspen Publishers, 7201 McKinney Circ., Frederick, MD 21704, Phone: (301)644-3599, Toll-free: 800-638-8437, Fax: (301)644-3550, URL: http://www.aspenpublishers.com
Available on VHS
Running time 20 minutes.
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