Graphic illustrations show our service-oriented society from early man. The program then goes on to explain why-no matter that the job-the customer who buys a product or service is "the boss." The customer will determine your success or failure, according to how well you serve him.
Nightingale-Conant Corp., 6245 W. Howard St., Niles, IL 60714, Phone: (847)647-0300, Toll-free: 800-560-6081, URL: http://www.nightingale.com
Available on VHS
Running time 13 minutes.
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