This series of three untitled programs is designed to help all employees who deal in customer service gain an increased awareness of good customer service skills.
Service Quality Institute, 9201 E. Bloomington Fwy., Minneapolis, MN 55420-3437, Phone: (952)884-3311, Fax: (952)884-8901, Email: firstname.lastname@example.org, URL: http://www.customer-service.com
Available on VHS
Running time 20 minutes.
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