Improving customer relations is the theme of this program, which tells how to find the customer's wants, handle irate customers, and be courteous with telephone customers.
Videolearning Systems, Inc., 38 Discovery, Ste. 250, Irvine, CA 92618, Toll-free: 800-622-3610, Email: firstname.lastname@example.org, URL: http://www.videolrn.com
Available on VHS
Running time 30 minutes.
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