The way a business treats its customers can mean the difference between whether it succeeds or fails. Use these concepts to provide the stellar customer service that keeps people coming back.
Cambridge Educational, c/o Films Media Group, PO Box 2053, Princeton, NJ 08843-2053, Toll-free: 800-257-5126, Fax: (609)671-0266, Email: email@example.com, URL: http://www.cambridgeol.com
Available on VHS
Running time 60 minutes.
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