• Written Communications (1981)
• Automating the Office (1985)
• Telephone Training Tapes (1984)
• Handling Incoming Calls (1985)
• Telephone Talk: How to Deal with People Over the Telephone (1986)
• Confidential! Information Security (1986)
• Management Action Program (1986)
• Secretary/Manager Teams: Unlocking Productivity (1987)
• The Miracle Man (1988)
• Effective Call Management (1989)
• On the Air: Creating a Smokefree Workplace (1988)
• Cutting Paperwork in the Corporate Culture: Management Strategies (1989)
• Telephone Manners (1989)
• Flexible Working Time: More Time to Live (1988)
• Time on the Line (1989)
• Listening Leaders (1989)
• All Change: The Management of Change (1988)
• From "No" to "Yes" (The Constructive Route to Agreement) (1988)
• The Importance of Mistakes (1988)
• Managing Problem People: Case Studies in Leadership (1988)
• The Unorganized Manager (1988)
• Humor Is Not a Luxury (1989)
• Write Now/Pay Later (1983)
• Developing Safety Sense in the Office (1987)
• Basic Secretarial Skills (1989)

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