• National R.I.D. Interpreter Training (1988)
• Off Hand! (1988)
• Gestures Series (1988)
• Listening and Responding Skills (1985)
• A Patient-Centered Approach to Improving Compliance (1990)
• Processes of Aging: A Discussion Trigger (1986)
• A Shared Understanding: Bridging Racial and Socioeconomic Differences in Doctor-Patient Communication (1990)
• Letters, Sounds and Words (1991)
• Leadership (1990)
• Getting to Yes: The Video Workshop on Negotiation (1990)
• Groupthink: Second Edition (1990)
• Managing Diversity (1991)
• Working Together: Managing Cultural Diversity (1991)
• Are You Really Listening? (1991)
• The Human Touch Performance Appraisal 2 (1991)
• Other Point of View (1991)
• Another Call from Home (1991)
• How to Deal with the Foreign Accent: Diversity on the Phone (1991)
• Who Are You, by the Way? (1991)
• Telephone Courtesy Pays (Revised) (199?)
• Books Tell Their Story (1986)
• Succeed by Listening (19??)
• The Effective Manager (19??)
• Communicate and Win (1991)
• VHF Made Easy (1991)

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