• Back to Reality (1990)
• Basic Retail Selling Skills (1987)
• The Best Prevention (1988)
• Business Writing: Quick, Clear, Concise (1992)
• Changes! (1990)
• Commitment Pays Off (1985)
• Communication (1989)
• The Communication Connection (1990)
• Coping with Difficult People (1990)
• Crisis Communication (1988)
• Dealing with People on the Telephone (1988)
• Don't Lose Your Patients on the Phone (1987)
• Either Way, You're Right (1987)
• The End of the Line (1992)
• Fact vs. Fear: AIDS in the Workplace (1989)
• Fair & Effective Discipline (1986)
• Friendly Persuasion: The Art of Converting Objections into Sales (1985)
• The Frog (1990)
• The Go-Giver (1982)
• Good Enough Isn't Good Enough (1991)
• The Good Old Days of Quality Service (1992)
• Handling a Suspected Substance Abuse Problem (1989)
• Handling Incoming Calls (1985)
• Handling the Sexual Harassment Complaint (1991)
• The Hidden Advantage (1988)
• Hot Under the Collar: Dealing with Angry Customers (1989)
• The Human Touch Performance Appraisal (198?)
• The Human Touch Performance Appraisal 2 (1991)
• Humor, Risk, & Change (1991)
• I'm Glad You Noticed! (1984)
• Impressions Count and So Do You! (1992)
• It's Your Choice (1988)
• Legal Limits (1990)
• The Legal Side of Evaluating Performance (1991)
• The Miracle Man (1982)
• The Miracle Man (1988)
• More Than a Gut Feeling (1985)
• More Than a Gut Feeling 2 (1991)
• 90 Telemarketing Selling Skills for the '90s (1990)
• Performance Manager (1989)
• Positive Prescription (1991)
• Power Selling for Exhibitors (1990)
• Professional Presence (1990)
• Quality Supervision for Industry (1991)
• The Safety Secret (1987)
• The Sales Film (1982)
• Sales Skills (1988)
• The Secret of Guest Relations (1987)
• Selling on the Phone (1987)
• Sexual Harassment in the Workplace. . .Identify. Stop. Prevent. (1991)
• Shoplifting Prevented (1988)
• Strategic Job Search (1989)
• Stress: You're in Control (1986)
• Supervision Prescription (1983)
• Take Care (1982)
• Take Time to Listen (1992)
• Telemarketing Skills in Minutes (1987)
• Telephone Courtesy Pays Off (1987)
• Telephone Training Tapes (1984)
• The Time Trap (1982)
• The Time Trap 2 (1991)
• The Train (1989)
• What Really Happened? (1977)
• What Would You Do? (1987)
• "Why Aren't You Out Chasing Robbers?" (1977)
• You Be the Judge: The Legal Side of Interviewing (1991)
• You Have the Right to Remain Silent (1989)

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